Privacy Policy
Last updated: December 13, 2025
1. Introduction
Welcome to CANNECT.AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video advertising platform.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide to us, including:
- Name and email address
- Company name and contact information
- Google account information (when using Google OAuth)
- Payment information (processed securely through Stripe)
- Profile information and preferences
2.2 Usage Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- Video upload and campaign data
- Analytics and performance metrics
2.3 Video Content
When you upload video content, we store and process:
- Video files and metadata
- AI-generated video content
- Moderation results and compliance data
3. How We Use Your Information
We use your information to:
- Provide and maintain our video advertising platform
- Process your transactions and manage subscriptions
- Send administrative information and updates
- Improve our services and develop new features
- Ensure content compliance and platform security
- Provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns and optimize performance
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
- AWS (cloud storage and computing)
- Stripe (payment processing)
- Google (authentication and maps)
- MongoDB Atlas (database hosting)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
4.3 Business Transfers
In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication with JWT tokens
- Regular security audits and updates
- Access controls and role-based permissions
- Secure payment processing through PCI-compliant providers
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Video content is stored until you choose to delete it or terminate your account.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your information
- Export your data (data portability)
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@cannect.ai
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns
- Improve platform performance
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@cannect.ai
- Website: https://cannect.ai
- Platform: CANNECT.AI Video Advertising Platform